Appointments and Emergency Care
Our office reserves a time "just for you" by scheduling an appointment. Day time and selected evening hours are available for your convenience. The office is closed on Saturdays, Sundays, and major Holidays.
The office staff have been trained to answer most questions. If our staff are unable to answer your questions, arrangements will be made to have the doctor return your call.
We make every effort to be on time for our patients and ask that you extend the same courtesy to us. We do reserve a limited time each day for emergency patients. So if you should ever have a problem requiring emergency dental treatment, please call as early in the day as possible. In the event your emergency occurs after regular business hours or when Dr. Roush and Dr. Wilson out of town, please call (304)-420-0922 and follow instructions given on the answering machine.
We strongly recommend all patients to keep their scheduled appointments. If you must change your appointment, we require at least a 48 hour notice to avoid a $100.00 cancellation fee.
This dental office follows the most stringent procedures possible and complies with OSHA and the U.S. Centers for Disease Control. While receiving dental care, heat sterilization and high level disinfectants are used to protect you and your family from the spread of disease.
Do I Stay With My Child Each Dental Visit?
Studies and experience have shown that most children over the age of three react more positively when permitted to experience dental visits on their own.
Preventive Maintenance Visits
Plaque is the bacterial film which accumulates on and around teeth and causes gum disease and tooth decay. Remember the saying 'an ounce of prevention is worth a pound of cure'. A periodic examination, dental cleaning with fluoride application, and proper oral home care are the foundation upon which good dental health is built. Periodic visits with our hygienists will be prescribed by the doctor and tailored to each individual's needs. Every effort will be made by our staff to schedule and remind you of these visits.
Please advise the receptionist at these visits of any change in address, telephone numbers, marital status, employment, or insurance coverage. It isalso imperative that Drs. Roush and Wilson are made aware of any changes in your medical history or any medications you are taking. They also require medical histories be completed and updated at each visit, to assure you receive the best care.
An x-ray examination may be essential to keep your mouth and teeth healthy. They can help the doctor find and diagnose hidden problems that can affect your dental and general health. Recently, our office converted to digital radiography. Patients are exposed to far less and spend less time in the dental chair. Digital radiography provides excellent diagnostic images with no chemicals, no waiting, and no duplication hassles.
If possible, it is our routine procedure to place composite (white) fillings to restore dental decay. It is the patient's responsibility to advise the doctor of any other preference that may change what the doctor feels is the best treatment for restoring your oral health.